My husband's car was getting towed and I got there just as lefty was loading the vehicle. I had so many questions regarding the why/how and the steps I'd need to take to get the car back. He took his time answering all of my questions, and even reached out to his supervisor to see what my options were in order to get the car back as easily and quickly as possible. I highly recommend this company but ESPECIALLY lefty - he's patient kind and understanding of how bad it sucks getting your car towed. He's the best tow man I've ever had to deal with!
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Best service ever!! Great pricing!! Extremely patient in odd situations!!! Always available!!! Won’t use any other tow service!
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Had to have my special edition manual transmission 2023 Supra towed due to a sudden flat rear tire, with the car drivable but I had nowhere to go, so ended up pulling over in a terribly unsafe place barely off the 4-lane highway in a rural SW Virginia location. Fortunately, a very friendly Virginia State Trooper came to help, which was a true blessing, and then I was blessed again when Matt arrived with his flatbed. Matt clearly understands the importance of proper loading/towing of today’s modern vehicles, and he did a fantastic job of patiently figuring out the right way to handle my Supra. I’m so very thankful. Great job!
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These guys hooked us up! We called five other local towing companies that all told us they didn’t have the proper equipment available to move my 4runner with a front tire and steering assembly removed. These guys made short work of it with some darn blocks of wood and they scoffed when I told them no one else knew how to do this. They were fast to get here on a non emergency call. The man on the phone was polite and helpful and dispatched the technicians promptly. These gentlemen were friendly and helpful and took time to answer our questions. They were polite and friendly with our daughter. We certainly have no reason to call anyone else ever again for any related service. Thanks again guys!
-Annie Dave and Kaylyn
2000 4runner
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On (Thurs) 10/19/2023, I was taking my daughter to school after working all night at the hospital and bad luck struck us again! But, Hillbilly Towing saved the day and came immediately to pick my poor KIA up off the on-ramp to I-81 from SR-394. They deserved every bit of the tip they got that day!
Not only did those sweet, wonderful gentlemen come directly after called to pick my car up off the ramp and took it to my house, but then they also came immediately the next day to pick my car up from my house and took it to the KIA dealership. Both men that came on both occasions were extremely pleasant, looked and acted professionally, and I WILL ABSOLUTELY CONTACT THEM for any future towing needs. 😍
Thanks a bunch for ALL your help!
It was GREATLY appreciated!! 😘
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Owen was fabulous. Took two tired and cold old people and gave us good advice. Took us to rental car company and helped us make a claim and then helped us transfer our luggage. Could not have asked for a better guardian angel in our time of need.
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The owner and his wife were very helpful! I broke down in the worse possible place, and he handled it with grace and good humor. Put up with my nervous chattering the whole trip and even popped the hood to see if he could see what was going on. Highly recommend!
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Lefty was the best tow operator we have ever had the pleasure of dealing with. We couldn't recommend Lefty enough. We are so thankful for him and we will be asking for him for now on!! Thank you so much Lefty!!
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Hillbilly towing towed my wife's car and did a fantastic job!!!!!!! The driver was patient, professional, understand, friendly and kept in constant contact with us from beginning to end. As a customer this is exactly the positive experience you'd expect! I Highly recommend this company to anyone needing towing services
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Absolutely perfect! They were better priced than everyone else. Showed up exactly when they said. Loaded and delivered our vehicle without any issues. Harold was so friendly! Absolutely use them from here on out!
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Great company. Picked up the SUV after the accident, kept it overnight and delivered to the body shop. The body shop paid the tow bill and added it to the insurance claim. Everything was handled easily and professionally. I loved it!
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My son and daughter broke down in an unfamiliar area as they were traveling home from a graduation ceremony. Hillbilly Towing took great care to make sure their car made it safely to a local car dealership to be repaired. Their communication was spot on!
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Had a flat tire. Called and they were there in about 30 minutes. Matt who replaced my flat tire with my spare. Was a very friendly person. He got me going in no time. This was on a Sunday morning. Never got a reply from 3 others places I called before. Hillbilly Towing deserves the five star rating. They will be who I call if I need towing service.
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my new favorite towing company!! amazing prices, and was extremely fast getting to me when my car broke down! 10/10 experience!
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Recently our F250 was experiencing some a small issue. So after reaching out to Farmers insurance, Hillbilly tow was dispatched to handle the situation. Matt was the driver and handled himself with Professionalism and had everything takin care of in a timely manner. He made sure my Wife and truck were taken care of and safe with the utmost respect and care. Thank you Matt again for your Professionalism sir. You deserve a raise.
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I've had 2 flat tires & broke down 5 times in 7 years & hillbilly always came immediately. Always funny & nice. Took extra care of my car even though it was older. Their prices are lower than everyone. What I like best about hillbilly Towing is they do community charity work for many years helping many people & they run their own cat rescue for many years. Hillbilly & his wife are some of the best people on this earth.
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They came quickly and were helpful and professional! We highly recommend them! Even lost my receipt for insurance company and they texted me a picture! Thank you SO MUCH!
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Harold was able to get us out of a real sticky situation with our van and he did it with confidence and humor. He was skillful with the tow and obviously knows what he is doing. After a stressful day, it was reassuring to have our van in good hands. Additionally, he was prompt and up front. Would recommend!
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My boyfriend and I are very pleased with your services! Thank you. Hands down best towing service and their prices can’t be beat nor can their customer services.
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Hillbilly Towing went above and beyond! Got my wife to the rental place just before close, AND got ME to the service repair shop just before close to make the needed arrangements. By doing what they did, we were able to enjoy our family weekend with minimal interruption - way to go, y'all!
I'd go with them again!
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The sevice i recived was amazing. The driver Mat showed at the time he said he would, and he was quicker than any other towing service I had getting the vehicle. Even gave some mechanical pointers. Couldn't be more satisfied than how I was with Mat's performance 100% bes towing service
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I just had a major accident. Hillbilly Towing was excellent. The 2 employees got out of their tow truck to give very good advice on what to do. They said welcome to Tennessee. Harold, the owner mailed my plates, cd's, house keys to my home in New York of which I said I would pay for. He wrote "Sorry for your crash" "no charge for the shipping" Just amazing. There still are still nice people in the world.
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Matt was amazing very friendly. not only did make me smile. he had to work on the truck first my right side front wheel broke off laying side ways. He got it back on so it would roll. I didn't have cash on me to tip him but I told him I will be coming by the office on Friday . Thank you so much.
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They were kind and very friendly when they came to get my car. They informed me when my car made to the location that it was going to be repaired at!
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Harold, was pleasant in the pouring rain. It was a quick transaction. I blew a engine rod, and he delivered it to the car dealership destination for me. He was kind enough to even send me a picture of my vehicle at the destination. Overall a easy transaction under the unpleasant circumstances! Thank you. Also they work with AAA
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Hillbilly Towing is the best, used twice, experienced and will move almost anything and a good distance too. Owner is a nice guy and aims to please.
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Matt and Jamie were excellent...we had a difficult situation with our vehicle... another towing service came to us first and they told us we had to call someone else...first off Matt was so funny he provided comedy right upon arrival...which we needed we were pretty stressed...then he got right on his phone and started looking for information to deal with our situation...he found what he needed to get the job done...they promptly loaded our vehicle and headed to the dealership...So if you need a towing service with friendly, knowledgeable staff that thinks outside the box to get the job done...Their your guys !
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Hillybilly was contracted through AAA. Matt was SO helpful and knowledgeable it wasn't even funny. I wish I would have had his number to speak with him before this whole thing escalated into a towing situation (anti-theft system activated after battery change and then complete failure of vehicle/battery/etc)! Vehicle is going from SWVA (in the boonies) to Toyota in Kingsport, TN. I trust Matt to complete the drop-off at Toyota, saving me an additional couple of hours on the road. Thank you, Hillbilly, and thank you, Matt!!!!
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It was a Saturday early evening I had left the vet and my one dog had a horrible reaction to his shots. He was on my lap and started having convulsions. He was vomiting and I looked down for a second and hit a curb blue both tires
A good Samaritan showed up and called Harold he was there in 20 minutes in the rain and had me loaded up and towed to Hayworth tire wear he knew the owners. He charged me and incredibly low price when he could have charged me a lot! I am incredibly grateful and would highly recommend hillbilly towing services to anybody! I will definitely use them again if I am ever in a jam!!!
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